Tackling Underperformance 2: The Underperforming Individual

The session addresses underperformance in endoscopy, focusing on identifying and managing individual issues through assessments and interventions. It explains the criteria for issuing warnings and highlights the importance of monitoring performance data. The discussion covers the multifactorial influences on performance, the learning curve, and cultural impacts. Emphasizing a supportive culture, it advocates for mentorship, clear communication, and structured approaches to ensure patient safety and quality care.

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